Testimonials

We Let Our Work, and Our Customer Community, Speak for Itself

At Rich's Plumbing Heating & Air Conditioning, Inc., we believe that quality workmanship and satisfied customers are the best evidence that we always keep our promises. Our customers, past and present, love our team’s attention to detail and personalized service. And with our 100% satisfaction guarantee, you can always trust that we’ll do whatever it takes to get the job done right.

Don’t just let our reviews tell you what our team is capable of – call (732) 387-6813 today to see for yourself how our licensed, bonded, and insured plumbers and HVAC technicians can make your home more comfortable for you and your loved ones!

  • The work was completed in a timely manner
    I can’t thank Rich’s plumbing and George in particular enough for cutting out 2 casts iron main drains in my home that were cracked and leaking. George was an absolute pleasure to work with. He was on time, professional, excellent at his craft and just a really good person. I called for an appointment and Rich’s plumbing was there the next morning. The work was completed in a timely manner and done right the first time and for a fair price. I would highly recommend Rich’s Plumbing to anyone who needs plumbing work done in their home.

    - David S.

  • I've used Rich's several times
    I've used Rich's several times for a myriad of (unrelated) issues. AC issues, plumbing, leaks, etc. They have always been timely, professional, and provided quality service at a reasonable rate. Not "cheap", per se, but you are getting skilled labor and I have never felt ripped off.

    - Johnny D.

    New Brunswick, NJ
  • He did a great job!
    We just had Justin from Rich’s Plumbing install a new gas water heater in our home. He previously estimated that the job would take about 2 hours. He arrived on time and installed the water heater in 2 hours. He’s very efficient and knowledgeable and always courteous. He answered all of our questions and left us with all of the manufacturer’s manuals. He did a great job! We wouldn’t hesitate to contact Rich’s Plumbing again for all of our plumbing, heating and air-conditioning needs.

    - Kathleen C.

  • I'm very happy with the work they did for me.
    Nick and Rich showed up and explained what they were going to do to fix the problem of my sewer main backing up at the outside cleanout. They explained costs and the process which they took to eliminate any extra expenses. They were respectful and hard working. I will definitely use them again and ask for the same crew. The problem was out in the street and nothing could be done on their end, however, we were able to get the town to come and jet the sewer main and rich's crew stayed and worked with the city to identify the break in the street. They were outside working for 5 hrs straight in 40 degrees weather. Great teamwork and I'm very happy with the work they did for me.

    - TBSS B.

  • work done quickly and efficiently
    We have been customers of Rich’s plumbing for 20 years. Each time our calls were answered promptly, work done quickly and efficiently, reasonable prices and all technicians have been knowledgeable and thorough! Anthony was our technician the other day and did a great job!!

    - Donna S.

    monroe twp, NJ
  • I will always use Rich's
    Had to have a New Kitchen Faucet installed, called for the service, in an hour Dan was here and done all in twenty minutes and without an appointment. This is my third time I used this service, never a problem afterward... Price a little high but unless you know someone this is what you have to pay. I highly recommend this vendor for service. I will always use Rich's

    - Jim W.

  • we know who to call.
    We've had these guys over to deal with our aging heating systems 4 times in 2 years and they've delivered every time, (different, complex problems each time). They are very professional, THOROUGH (they didn't stop until they found the answer), informative, courteous, responsive, and the work speaks for itself. We know we're going to have to shell out eventually for a new system and when we do, we know who to call.

    Special shout outs to the dispatch team, Justin, Danny, and Rich.

    - Victoria C.

  • Very grateful I had them
    Anthony and Rich were VERY polite, friendly and professional. They did an amazing job and did not quit even though the job was a real challenge and a real pain. After several attempts of snaking and still not unclogging we thought that the issue was with the main sewer line so we contacted American Water (Liberty) and they sent out a few technicians to see the issue. Anthony and Rich waited for them to arrive and stood there the entire time to see if it was in fact an issue with the mainline. To our surprise, the mainline wasn’t the issue so Anthony and Rich went back it again. They eventually resolved the issue and solved my problem. Very grateful I had them as the ones servicing my plumbing issue. I’m hoping to not have any issue again but if I do, I want Anthony and Rich to be the ones who come and do the job. They should get a raise, they definitely deserve it and the company is fortunate to have employees like them.

    - Rigo

  • I will surely be using them again.
    My heating system was blowing cold air. I found this company on Home Advisor, they called within minutes of completing my request and sent a technician within two hours of our conversation. The technician arrived promptly, was very professional... taught me tips to use a new homeowner and completed the service in a timely manner. I will surely be using them again.

    - Mobady F.

  • I would recommend 1000%!
    I called for a quote and they did a free in-home estimate. They were super professional and the customer service was amazing! Very honest and very reasonably priced the gentleman Anthony that installed our water heater was quick and efficient since I have two small ones at home. I would recommend 1000%! Thanks again!

    - Brittany Z.

  • He was like a genie in a bottle.
    I called Rich's Plumbing and they came out immediately and was able to set me up with a new hot water heater. Nelson was amazing!!!! Really, whatever this company is paying him, isn't enough. He was able to diagnosis the problem, remove my old water heater and install the new one all within 2 hours. He even fixed my garage door and hooked me up with a restoration service to look at the mold in my basement. He was like a genie in a bottle. I will definitely be using Rich's for everything moving forward!

    - George O.

  • He was very clean courteous and professional
    It was nice to get a real person on the other end of the phone. They immediately connected me with someone who could come to my home that same day and fix my problem. Nick came to my home. He was very clean courteous and professional. I would definitely use this company again and I highly recommend them.

    - Andrew G.

  • He had an awesome personality
    Rich’s plumbing is highly recommended! We had a leak in our kitchen ceiling during a tropical storm. We called, and they were able to come out the same day! Our Service Tech was Carmine. He was very knowledgeable and professional! He had an awesome personality which made him easy to talk to. He showed us the ins and outs on everything we had questions to. He showed us where the leak was coming from, told us how it happens, and offered a solution to fixing the problem. I would definitely use Rich’s again if we had any kind of plumbing problem! Thanks Again!;)

    - Bryan H.

  • Absolutely Amazing!
    Absolutely Amazing! We called late on a Friday night when our AC was not blowing cold air. They understandably had a very busy schedule and gave us a service window of 10AM - 12PM the next morning. Our technician, Luis, was at our door at 8AM and had us up and running in 15 minutes. He was very respectful of the times and had a mask on the entire time. He offered extra services and let us know pricing before he did anything. They were able to process a payment in our driveway. I would HIGHLY recommend them if you are in need of service.

    - Ryan W.

  • One happy customer!
    Collected 5 estimates for sewage bin lid replacement. Rich' was the first who responded and his estimated was reasonable and less expensive than others. It was easy to schedule the job which has been nicely done.

    One happy customer!

    - Vadim S.

  • We are very grateful.
    Rich's plumbing service came to my home on same day we called within hours! Nick came out in PPE and listened to what the issue was. Told us what he needed to do, gave us a quote and garuntee and fixed our plumbing issue within 30 minutes. My husband and I are very happy and will use this service again if we ever have any future plumbing issues. We are very grateful.

    - Shanise S.

    Sayreville, NJ
  • We are very satisfied
    We are very satisfied with the quality work and service from the tech- Plumber George, from Rich's Plumbing Service. He found the problem of our leaky bathtub faucet, then went out to get the parts needed to fix it. He apologized that it took a bit longer because our hot- cold faucet handles are apparently getting outmoded, so more difficult to get the parts to fit- but George did. He changed both stems so now it's like a new faucet. George patiently explained that after a shower,  to firmly close each hot and cold faucet. Then dry off...and wait a little to give the water a chance to drain down out of the pipes. Not to keep squeezing the faucet handles, as this can break them.  Now we know.

    - Pearl L.

    Miami Beach, FL
  • Very knowledgeable & compassionate
    Repair Gas furnace of the whole house gas (water) heating system from 1990's
    Daniel was prompt in arriving & very professional. Fixed the problem by getting the needed Gasket for the hot water circulating pump. Very knowledgeable & compassionate. good work for value (not overpriced like other Brand/heating/airconditioning/Plumbing companies)

    - Parishram P.

  • I was so impressed
    I was in a pinch and needed some plumbing work completed to pass an inspection. Rich's came out same day and took care of the issues. The price quoted was WAY lower than other big brand plumbing companies came in with. The work took most of the day and was pretty extensive. The plumber got at it and completed the work with no issues. Normally, someone will come to do work and take frequent breaks or do the work over several days. Not these guys, get in and get the work done. I was so impressed that I've hired them for several other jobs over the past couple of months. They have enough workers to usually do same day work. I always get a call when they are on their way, and most importantly they respect your house and keep it as clean as possible. Can't speak enough as to how good the service is with this company.

    - Clinton D.

    New Jersey, NJ
  • So far, so good
    So far, so good, I've dealt with them for 2 different issues and in both instances they arrived on time, and were polite and resolved the issues. In the first instance, I had a leaking pipe which leaked to a lower level of the house, the technician Gary identified the problem and fixed it within an hour. It's worth mentioning that they only do the plumbing, not the patchwork. In the second instance, our central air conditioning was no cooling, and the technician fixed that within an hour as well. Both times we were given time slots for arrival and each time the person arrived promptly.

    - Eric C.

    East Brunswick, NJ